Unite
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Warranty, AMC & Preventive Maintenance

Automate warranty validation, manage AMC lifecycles, and proactively reduce equipment failures across every customer touchpoint.

  • One connected lifecycle
  • Rule-based service eligibility
  • Configurable workflows
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Transformation

Move from reactive service to proactive operations

Manage the complete warranty and service lifecycle through connected, rule-based workflows.

Traditional approach

  • Manual warranty verification

  • Missed AMC renewals

  • Reactive maintenance

  • Inconsistent service decisions

  • Limited operational visibility

With Unite

  • Instant warranty validation

  • Automated contract lifecycle management

  • Scheduled preventive maintenance

  • Rule-based service eligibility

  • Centralized service intelligence

One connected workflow from service request to resolution

  • Customer request

  • Product identified

  • Warranty and AMC verified

  • Business rules applied

  • Preventive maintenance checked

  • Service request created

  • Technician assigned

Capabilities

Everything you need to manage the complete warranty and service lifecycle

Manage warranties, AMC contracts, preventive maintenance, and service entitlements from one place.

Warranty Management

Validate coverage and service eligibility quickly and consistently.

  • Warranty registration
  • Warranty validation
  • Coverage and entitlement checks
  • Warranty tracking

AMC Management

Manage contracts, renewals and service entitlements throughout the AMC lifecycle.

  • AMC creation and lifecycle management
  • Contract renewals
  • Service entitlement management
  • Renewal reminders

Preventive Maintenance

Schedule and track proactive maintenance to reduce equipment failures.

  • Maintenance scheduling
  • Planned service visits
  • Automated reminders
  • Equipment health monitoring
Built for enterprise

Built for Enterprise Service Operations

Designed for high-volume consumer durable service operations, Unite combines configurable business workflows, API-first architecture and centralized service management to adapt to the way your business operates, not the other way around.

Configurable business rules

API-first architecture

Multi-brand and multi-product support

Built for large-scale service ecosystems

The value you can expect

For service operations

  • Faster warranty validation
  • Reduced manual effort
  • Consistent service decisions
  • Better service visibility

For the business

  • Lower operational costs
  • Better warranty governance
  • Improved customer satisfaction
  • Higher service efficiency

Ready to modernize warranty and service management?

See how Unite helps you simplify warranty operations, automate AMC management and proactively manage preventive maintenance from a single platform.

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